Affirmation Station279 Lygon St, Brunswick East VIC 3057

Business Workshop: Sustainable Service Design

This session is part of a series of five Business Skills workshops designed for the trans, gender diverse, and non-binary community to enhance your business knowledge, skills, and confidence. Whether you’re starting fresh or refining your current venture, this is your space to build a business that works for you — without burning out.

We’re tossing out the hustle culture script and reimagining service design through the lens of your own capacity, your clients’ real needs, and boundaries that are built-in — not bolted on. Think of this as designing the business you deserve, not the one you think you’re supposed to have.

What You'll Explore

  • Mapping the client journey from your own capacity — not guesswork or trends
  • Identifying friction points — for you and for your clients
  • Delivering services without martyrdom — no more over-giving
  • Building rest and boundaries into your service design from the start
  • Q&A with lived-experience insight

This is a peer-led, lived-experience session — take what serves you, leave the rest.

Who’s It For?

  • Trans, gender diverse, and non-binary folks curious about starting or growing their own business
  • Anyone who feels stuck, overwhelmed, or just wants to ask questions with someone who gets it
  • Whether you’re ready to leave your 9-5 or just exploring, you belong here

Meet the Facilitator

Sam Dengate (he/him) has over 10 years of entrepreneurial experience, building T Gen Gyms — which won the 2026 Victorian Pride Awards for Excellence in Small Business.

Got questions? Reach out at programs@tgv.org.au

Business Workshop: Sustainable Service Design 30 Oct 2026 🌈 Big Gay Guide