Privacy Policy

1. OVERVIEW

Nuttify Pty Ltd (ACN 42 596 831 213) ("we", "us", "our") operates Big Gay Guide. We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and store your personal information. By using Big Gay Guide, you agree to the collection and use of information in accordance with this policy.

Entity Details:

• Entity Name: Nuttify Pty Ltd
• ACN: 42 596 831 213
• Website: https://biggay.guide
• Contact: Contact Page

2. PERSONAL INFORMATION WE COLLECT

"Personal information" means information or an opinion about an identified individual, or an individual who is reasonably identifiable. We only collect personal information that is reasonably necessary for our functions and activities.

a. Types of Personal Information We Collect

Depending on how you interact with Big Gay Guide, we may collect:

• Contact Information: Name, email address, phone number (if you provide it for event notifications or account creation).
• Account Information: Username, password (encrypted), profile information you choose to provide.
• Payment Information: If you purchase tickets, we collect payment card details through our secure payment processor. We do not store complete payment card numbers.
• Usage Information: IP address, browser type, device information, pages visited, time spent on pages, referring website.
• Location Information: General location based on IP address, or precise location if you grant permission.
• Content You Post: Event listings, comments, images, or other content you upload to Big Gay Guide.

b. Why We Collect Personal Information

We collect personal information for the following purposes:

• Providing Services: To operate Big Gay Guide, process ticket purchases, manage your account, and provide customer support.
• Communication: To send you event notifications, account updates, and respond to your inquiries.
• Improving Services: To analyze usage patterns, improve our website functionality, and develop new features.
• Security: To detect and prevent fraud, abuse, and security incidents.
• Legal Compliance: To comply with Australian laws and regulations.
• Marketing: To send you information about events and services (you can opt out at any time).

c. Consequences of Not Providing Information

If you choose not to provide certain personal information, we may not be able to:

• Create or maintain your account;
• Process ticket purchases;
• Send you event notifications;
• Respond to your inquiries; or
• Provide certain features of Big Gay Guide.

d. How We Collect Personal Information

We collect personal information:

• Directly from you: When you create an account, purchase tickets, post content, or contact us.
• Automatically: Through cookies and similar technologies when you use Big Gay Guide.
• From third parties: Such as payment processors, analytics providers, and social media platforms (if you connect your account).

3. HOW WE USE AND DISCLOSE PERSONAL INFORMATION

a. Use of Personal Information

We use your personal information only for the purposes for which it was collected, or for related purposes you would reasonably expect.

b. Disclosure to Third Parties

We may disclose your personal information to:

• Service Providers: Payment processors, hosting providers, email service providers, and analytics services who assist us in operating Big Gay Guide.
• Event Organizers: If you purchase tickets, we share your name and contact details with the event organizer.
• Law Enforcement: When required by law or to protect our rights, property, or safety, or that of our users or others.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred.

c. Direct Marketing

We may use your personal information to send you marketing communications about events and services. You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us.

d. Cross-Border Disclosure

We may disclose your personal information to overseas recipients, including:

• Cloud Storage Providers: Our website is hosted on servers located in the United States (AWS).
• Payment Processors: Payment information may be processed by providers located in the United States or other countries.
• Analytics Services: We use Google Analytics, which may store data in the United States.

When we disclose personal information overseas, we take reasonable steps to ensure the recipient complies with the APPs or is subject to similar privacy protections.

4. DATA SECURITY

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These steps include:

• Encryption of data in transit and at rest;
• Secure password storage using industry-standard hashing;
• Regular security assessments and updates;
• Access controls limiting who can access personal information;
• Secure payment processing through PCI-DSS compliant providers.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Account Information: Until you close your account, plus 6 months for backup purposes.
• Transaction Records: 7 years as required by Australian tax and financial record-keeping laws.
• Marketing Data: Until you opt out or we no longer need it for marketing purposes.
• Usage Data: Typically 2 years for analytics purposes.

After the retention period, we securely delete or de-identify personal information.

6. YOUR RIGHTS

Under the Privacy Act 1988 (Cth) and the APPs, you have the following rights:

a. Access to Your Personal Information

You have the right to request access to the personal information we hold about you. We will provide access within 30 days of your request, free of charge (unless the request is excessive or unreasonable).

b. Correction of Personal Information

You have the right to request correction of personal information we hold about you if it is inaccurate, out-of-date, incomplete, irrelevant, or misleading. We will take reasonable steps to correct the information within 30 days.

c. How to Exercise Your Rights

To access or correct your personal information, please:

• Log into your account and update your profile; or
• Contact us at our contact page.

We may need to verify your identity before providing access or making corrections. In some circumstances, we may refuse your request (e.g., if it would unreasonably impact another person's privacy), and we will provide reasons for our refusal.

d. Complaints

If you believe we have breached the Privacy Act or APPs, you can lodge a complaint by contacting us at our contact page.

We will:

• Acknowledge your complaint within 7 days;
• Investigate your complaint;
• Respond to your complaint within 30 days.

If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au
• Phone: 1300 363 992
• Email: enquiries@oaic.gov.au

7. NOTIFIABLE DATA BREACHES

If we experience a data breach that is likely to result in serious harm to you, we will notify you and the OAIC as required by the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth).

Our notification will include:

• A description of the data breach;
• The kinds of information involved;
• Recommendations about steps you should take in response; and
• Contact details for further information.

8. CHILDREN'S PRIVACY

Big Gay Guide is designed to be appropriate for general audiences. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it.

9. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Remember your preferences and settings;
• Analyze how you use Big Gay Guide;
• Improve our services;
• Provide personalized content.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of Big Gay Guide.

10. THIRD-PARTY WEBSITES

Big Gay Guide may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on Big Gay Guide or sending you an email.

Your continued use of Big Gay Guide after changes are posted constitutes your acceptance of the updated Privacy Policy.

12. CONTACT US

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Via our Contact Page
• Entity: Nuttify Pty Ltd
• ACN: 42 596 831 213

Last Updated: November 2025